Privacy Policy
Last Updated: 24/08/2026
1. Introduction
Welcome to STAJ INDIA INFORMATION & TECHNOLOGIES PRIVATE LIMITED (“Company”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information and ensuring a safe and secure shopping experience.
This Privacy Policy explains how we collect, use, store, process, and protect your information when you visit our website, purchase our products, create an account, or use our services.
Our website offers food, beverage, and related products. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.
2. Company Information
Company Name: STAJ INDIA INFORMATION & TECHNOLOGIES PRIVATE LIMITED
Business Type: Food & Beverage Ecommerce Store
Registered Address:
Ground Floor, Office No. GF-03, E-8, Sector-3, Gautam Buddh Nagar, Noida, Gautambuddha Nagar, Uttar Pradesh, 201301
Phone: +91 9911130963
Email: info@stajshop.com
3. Information We Collect
We may collect different types of information when you visit our website, create an account, place an order, make an enquiry, or interact with our services.
Personal Information
Depending on how you interact with our website, we may collect:
Full name
Email address
Mobile number
Billing address
Shipping or delivery address
Account information
Order details and purchase history
Customer support communications
Information you voluntarily provide through contact forms or other communications
Payment Information
Payments made through our website may be processed by secure third-party payment service providers. We do not store complete payment credentials such as full credit/debit card numbers, CVV numbers, UPI credentials, or banking passwords on our servers.
Automatically Collected Information
When you browse or use our website, certain technical information may be collected automatically, including:
IP address
Browser type and version
Device information
Operating system
Pages visited
Website usage information
Referring pages
Cookies and similar technologies
4. How We Use Your Information
We may use the information we collect for the following purposes:
To process, confirm, and deliver your orders
To provide customer support and respond to enquiries
To communicate order confirmations, delivery updates, and important notifications
To manage your account and order history
To improve our website, products, services, and customer experience
To personalize your shopping experience
To understand website usage and customer preferences
To prevent fraudulent, unauthorized, or illegal activities
To maintain website and transaction security
To comply with applicable legal and regulatory requirements
To send promotional communications where you have provided appropriate consent
5. Payment Information
All online payments made through our website are processed through secure third-party payment gateways or payment service providers.
STAJ INDIA INFORMATION & TECHNOLOGIES PRIVATE LIMITED does not store complete payment information, including credit card, debit card, UPI, or internet banking credentials, on its own servers.
Payment-related information is processed directly by the applicable payment service provider in accordance with its own privacy policy, terms, and applicable security standards.
We may receive limited transaction-related information, such as payment status, transaction reference, or payment confirmation, where necessary to confirm and fulfil an order.
6. Cookies Policy
Our website may use cookies and similar technologies to improve your browsing experience and website functionality.
Cookies may help us:
Remember your preferences
Maintain shopping cart functionality
Improve website performance
Understand website usage and customer behaviour
Improve product recommendations
Provide relevant offers and services
Analyze website traffic
You may manage, block, or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality and availability of some features of our website.
7. Sharing of Information
We do not sell, rent, or trade your personal information to third parties for their independent commercial use.
We may share necessary information with trusted third parties where required to operate our business and provide services to you, including:
Order delivery and logistics partners
Payment processing providers
Website hosting and maintenance providers
Analytics and technology service providers
Marketing service providers, where applicable and permitted
Customer support service providers
IT and security service providers
Government authorities, regulators, courts, or law-enforcement agencies when required by applicable law
We aim to share only information that is reasonably necessary for the relevant purpose. Where applicable, our service providers are expected to handle personal information securely and confidentially.
8. Product and Order Information
We collect and maintain information relating to orders and purchases of products available through our website, including:
Food and beverage products
Juices and drinks
Herbal tea and tea products
Herbs and seasonings
Healthy beverages
Coffee and cocoa products
Other food and beverage products offered through the website
Order information may be used to manage inventory, process payments, arrange delivery, provide customer support, maintain transaction records, and improve our products and services.
9. Data Security
We implement reasonable technical, administrative, and organizational measures designed to protect your personal information against:
Unauthorized access
Unauthorized disclosure
Data loss
Misuse
Alteration
Destruction
However, no website, electronic storage system, or method of transmission over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
10. Your Privacy Rights
Subject to applicable laws and regulations, you may have the right to:
Request access to personal information held about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally permitted
Withdraw consent for marketing communications
Raise concerns regarding the handling of your personal information
Request information about how your personal information is processed
Requests may be submitted using the contact details provided in the Contact Us section or by contacting our Grievance Officer.
We may need to verify your identity before processing certain privacy requests.
11. Marketing Communications
Where permitted by applicable law and where you have provided appropriate consent, we may send communications relating to:
New products
Special offers
Discounts
Seasonal promotions
New product launches
Brand updates
Promotional campaigns
You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.
Please note that you may continue to receive essential transactional or service-related communications, such as order confirmations, delivery notifications, and important account or website updates.
12. Third-Party Links
Our website may contain links to third-party websites, applications, payment services, or other external platforms.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services that are not controlled by us.
We recommend reviewing the privacy policy and terms of any third-party website before providing your personal information.
13. Children’s Privacy
Our website is intended for users aged 18 years and above.
We do not knowingly collect personal information from children. If you believe that a child has provided personal information through our website, please contact us. Upon receiving such a request, we will take reasonable steps to review and address the matter in accordance with applicable laws.
14. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Complete and maintain transaction records
Provide customer support
Manage customer accounts
Maintain business and financial records
Meet legal and regulatory obligations
Prevent fraud and misuse
Resolve complaints and disputes
Enforce our agreements and protect our legal rights
When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
15. Grievance Officer
In accordance with applicable laws and regulations, including requirements relating to consumer and digital privacy matters, we have designated a Grievance Officer to address privacy-related concerns, complaints, and grievances.
Grievance Officer Name: Vishnu
Email: grievance@stajshop.com
Phone: +91 9911130963
Address: Ground Floor, Office No. GF-03, E-8, Sector-3, Gautam Buddh Nagar, Noida, Gautambuddha Nagar, Uttar Pradesh, 201301
If you have any complaint, concern, or grievance regarding the collection, use, processing, storage, disclosure, or protection of your personal information, you may contact our Grievance Officer using the details above.
We will make reasonable efforts to acknowledge and address grievances within the time period prescribed under applicable laws and regulations.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, products, services, technology, legal requirements, or applicable regulations.
Any changes will be published on this page along with an updated “Last Updated” date.
We encourage you to periodically review this Privacy Policy to remain informed about how we handle your information.
17. Contact Us
If you have any questions, concerns, privacy requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact us:
STAJ INDIA INFORMATION & TECHNOLOGIES PRIVATE LIMITED
Email: info@stajshop.com
Phone: +91 9911130963
Registered Address: Ground Floor, Office No. GF-03, E-8, Sector-3, Gautam Buddh Nagar, Noida, Gautambuddha Nagar, Uttar Pradesh, 201301